Frequently Asked Questions Archive - ClassReach Support
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Why am I am not seeing some of the options described in the documentation?

ClassReach provides a number of different levels of permissions. If there are options/button that you are unable to view, contact a main admin for your account to ensure you have the needed level of permissions.

10/1/19By Taylor Oliver

As a Teacher, can I change how my gradebook works?

This would depend on the settings set by your admins. Please get with an admin of your school.

10/1/19By Taylor Oliver

As a Teacher, can I change the attendendance markings we use?

No. Though the attendance markings can be changed, it must be by an admin, or someone with admin privileges. Please contact an admin for your school.

10/1/19By Taylor Oliver

What is a Welcome Email?

A Welcome Email is an email that is sent to a new user to help them in creating an account for your school.

10/1/19By Taylor Oliver

How can I see who all needs to be sent a Welcome Email?

When you navigate to the People tab, use the left column to scroll down. Select Awaiting Email, this will display all users in your system that have not been sent a Welcome Email.

10/1/19By Taylor Oliver

Can I add an announcement to the Calendar?

Yes. In the options when creating/editing the announcement there is an option for Add a Calendar Event? Select Yes. Then a window will display to add location, start, and end times.

10/1/19By Taylor Oliver

Who can create announcements?

Users with ‘super admin privileges’ are the only ones who can create and edit announcements.

10/1/19By Taylor Oliver

Can I make an announcement for Teachers only?

Yes. In the announcements options, there is a Visible To: field. Mark this as only teachers.

10/1/19By Taylor Oliver

I am an admin for my school, but cannot edit an announcement.

To edit and/or add announcements you must have ‘super admin privileges’. If you do not please contact another admin at your school.

10/1/19By Taylor Oliver

As an admin, how do I edit a user’s information in their Info form?

Navigate to the People tab, use the left column to help you locate the user you would like to edit information for. Click on the user, this will display the information located on the User Info Form. Use the tabs at the top of the window to locate the information you would like to edit,…

10/1/19By Taylor Oliver
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